IACC Certified Collection Agency


IACC – Proven Professionals

The International Association of Commercial Collectors, Inc. (IACC) is a U.S. based trade association with an international reach. The association is made up of more than 300 commercial collection agencies, attorneys, law list and vendor members. IACC is the largest organization of commercial collection professionals in the world. In addition to serving nearly every major metropolitan area, IACC members also serve thousands of smaller communities worldwide.

For over 45 years, IACC members have been known for their excellence reputation and quality performance, especially those agencies who take part in the certification program. This voluntary certification program is designed to demonstrate an agency’s devotion to providing quality collection services. IACC has embraced an alliance with CLLA on the certification program in order to grow the program and strengthen the commercial collection industry as a whole.

In-Depth Certification Process: Agency Commitment that Benefits You

iacc-certifiedOnly agencies that are committed to providing their clients with the best business standards possible make it through the CLLA certification process. Select a CLLA Certified Commercial Collection Agency to guarantee that:

A third party has performed a detailed audit to ensure that the program’s standard operational guidelines have been met or exceeded. Auditors also ensure that the company is appropriately bonded.

The agency must renew their certification annually to ensure that the certification requirements are always implemented. This includes an independent examination of selected procedures to ensure compliance.

The agency management must attend CLLA events each year to participate in educational programs that provide Continuing Education Credits, which are required for re-certification.

The CLLA certifies only those agencies that meet their rigorous certification requirements.

The certified agencies distinguish themselves by displaying the certification seal.


Why work with CLLA Certified Agency?


Since 1975, CLLA has been certifying commercial collection agencies.
Unlike other agency certifications that are automatically included with membership, CLLA certification is an additional voluntary process that requires agencies to earn the right to be recognized as industry experts.

Meeting or exceeding the standard financial guidelines of this in-depth examination allows CLLA certified agencies to run their financials correctly from every aspect, which means doing business with them will provide you with a turnkey benefits you need to succeed:
• Quality assurance
• Fully compliant
• Disaster Recovery
• Customer service
• Experienced and specifically trained staff
• Maintain positive relationships with your customers
• Credibility within the collection industry
• Higher standards of business practices

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