Monthly Archives: December 2015

Debt Recovery Policy

It’s staggering to think that a mere one-third of businesses have a debt recovery policy in place.  If they don’t create a recovery process, their customers will. For a business, collecting money can present major obstacles. The magnitude, persistence and

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Importance of Collection Departments

Granted, sales are vital to any business, but if you make a sale and don’t get paid for it, did you really sell anything? An important fact that often gets overlooked is that a sale is only a sale once

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Signs of Financial Trouble

In our experience businesses can expect to have credit losses of one to six percent without serious problems, a number that varies depending on markup and other factors. However, it is important to keep a careful watch on this figure

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Pareto Principle in Collections

We often get asked by our clients looking for our assistance in structuring their collection departments the following, “Is it better to assign certain accounts to an individual recovery specialists or leave them unassigned and have them worked as a

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Realistic Judgments

One can compare cash recovery to selling. A key point of the comparison is the need to qualify the prospective customer.  Just as a salesperson cannot justify spending equal time with all prospects, a recovery specialist cannot spend identical amounts

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